Privacy Policy
Last updated: 01 February 2026
1. Information We Collect
- Personal details provided during booking: name, email, phone number, and payment information.
- Browsing data: pages visited, device type, browser, IP address, and cookies.
- Communication data: messages sent via our contact forms or support channels.
2. How We Use Your Information
- To process bookings and send confirmation emails and tickets.
- To provide customer support and respond to enquiries.
- To improve our website, services, and personalise your experience.
- To send promotional offers — only with your explicit consent.
3. Data Sharing
- We share booking details with the experience operator to fulfil your reservation.
- Payment processing is handled by PCI-DSS compliant third-party providers.
- We do not sell your personal data to third parties.
4. Cookies
- We use essential cookies to operate the website and analytics cookies to understand usage patterns.
- You can manage cookie preferences through your browser settings.
5. Data Security
- All data is transmitted via TLS/SSL encryption.
- Payment card data is never stored on our servers.
- Access to personal data is restricted to authorised personnel only.
6. Your Rights
- You may request access to, correction of, or deletion of your personal data at any time.
- To exercise your rights, contact us at privacy@dahrtours.com.
7. Data Retention
- Booking records are retained for 5 years to comply with local regulations.
- Marketing preferences can be updated or withdrawn at any time.